HI , can you check your server's Firewall settings, generally incoming ping packets are not allowed and request timeout means you are able to reach your destination but no reply in an adequate amount of time.

hope it clarifies your problem.

HI , can you check your server's Firewall settings, generally incoming ping packets are not allowed and request timeout means you are able to reach your destination but no reply in an adequate amount of time.

hope it clarifies your problem.